COVID-19 Update – Backflow Prevention Program

Commercial Plumbing

Our backflow services remain operational, here are a few things you need to know:  


Surveys requests and reviews 

Our backflow team is currently completing surveys. Additionally, we are continuing to review and provide survey responses. In response to the pandemic, you can request an extension on your survey submission due date. The backflow prevention program requires that all overdue surveys be completed within 60 days after the state of emergency is lifted by the City of Ottawa. 


Backflow installation 

You can request an extension for your backflow installation. When requesting an extension for your installation service please include the following in your email:  

  • Property address,  
  • Original due date 
  • Proposed new date  

If you need to request an extension for backflow installation, please Contact Us


Backflow maintenance and testing  

Tourangeau Mechanical is continuing to schedule maintenance and testing appointments. If you wish to request an extension for your maintenance appointment. 


Submitting Building Permit applications 

You can submit your complete application with payment (cheque) via courier to: 

City of Ottawa – Building Code Services
100 Constellation Drive
Ottawa, ON
K2G 6J8 


Alternatively, Tourangeau Mechanical can submit your application for you.  

                                                   In need of Backflow services? Contact Us today to discuss your options! 

Our response to COVID-19

To my valued customers,  

As the circumstances around COVID-19 continue to evolve, I understand that this state of uncertainty can be difficult for you and your families. My thoughts are with all of those who’ve been affected, and I want you to know that I am here for you. As a business owner and community member I think it is important that we all take action to limit the spread of COVID-19. I would like to share with you our response to the situation and what  Tourangeau Mechanical is doing to ensure that we can continue to help with your commercial plumbing needs.  

  • All plumbing needs are discussed over the phone or by email 
  • All quote estimates are offered over the phone or by email
  • All company employees respect social distancing while working and all tools are sanitized daily.
  • All company employees have their temperature checked every morning
  • All company employees are practicing social distancing when not at work.

My team and I remain committed to providing highly responsive and exemplary services to our customers. The steps we’ve taken will allow you to safely have any plumbing issues fixed.  

Please stay safe,  

Scott Varin